To the beloved of our loyal members whose lives were claimed by the deadly COVID-19 virus and who have moved on to their Heavenly Paradise, please accept our deepest condolences at this difficult period and while share your grief over the lives that have departed, we smile at the rich memories they have left us. May they enjoy Peaceful repose from their earthly sojourn.
Paradise Beach Villas, is a sold-out Resort – meaning that 90% of our inventory has been already sold on a fixed week / fixed unit basis. We have always prided ourselves in being honest with our loyal members and we feel it is appropriate to share the challenges we are facing in reaching a speedy resolution to the COVID-19 pandemic. This pandemic was not your fault, neither was it ours. We do not know how long it will last but we know that the effects will be far-reaching, long-lasting and catastrophic and we also know that we can resolve it TOGETHER. Most of the members who have contacted us have been patient and understanding while a few members have been belligerent and demanding an immediate solution. This latter approach is not going to work and we sincerely thank those members who understand the issue at hand and who are willing to work with us in the present circumstances. The following explanations are offered to provide the background against which we have to make our decisions for the continued health of the Resort and for all of our nearly 2000 members.
The main concern we have heard up to this point is what will happen to my week(s) if I am not able to travel to Aruba? Because of the enormity of the challenge, we have been dealing specifically with the members whose weeks have been directly affected as a result of the travel ban imposed on flights to Aruba but, recently, members who own weeks as late in the year as September are wanting to switch their week(s) internally and this only applies more pressure to an already difficult situation as explained later. We ask all to be patient as we work to reach a solution that is achievable.
We have responded that we are working on a solution to try to not to have you lose your week(s) but it comes at a price that you should be aware of.
Switch my week internally
In this option, 99% of any weeks switched or banked internally can only be redeemed in the summer months since we have almost no available inventory in the winter. The travel ban as a result of COVID-19 started affecting us in week #11 – in the High Season – and therefore, the possibility of adding an additional week to your existing inventory in the winter is effectively NIL.
With only the summer weeks to play with, we have to juggle between 1) our members who own at that time, 2) the other accommodation commitments that we have at that time – and 3) any switched weeks that we have to redeem. Our maintenance fees (which currently rank among the lowest 25% category on the island) are subsidized by additional revenues we receive: concessionaire income, energy surcharge, administration fees, Food and Beverage revenues, Sales income – and by far the highest contributor – rental income. We have been able to negotiate guaranteed rental agreements for some of our inventory in the summer and we also get most of our hotel room rentals at this time of the year. From the above list of revenue contributors, the financial contribution of rental revenue alone accounts for approximately $300,000 annually that we will forego to accommodate the redemption of internally switched weeks. This is a significant financial boost – accounting for approximately 9% of the maintenance fees – which would have to be recouped via an increase in the maintenance fee.
Deposit the week(s) with Interval International (I.I.)
Many of our members come back to Paradise every year and therefore, saw no need to be members of I.I. Therefore, the ability to deposit week(s) with I.I. – which is only for I.I. members – is available for only about 25% of our members. Bear in mind I.I. does not and cannot guarantee a return to Paradise Beach Villas as a Resort of choice or Aruba as a destination but, at least the week is not lost and can be redeemed in another vacation destination selected by the member. However, since Paradise is the home Resort of the I.I. member initiating the deposit request, the Resort has to offer a room in exchange for this deposit. We share this with you because even though I.I. members may choose to deposit their week(s) with I.I., it still has implications on our available inventory.
Return the maintenance fees
This is not a feasible option since as explained earlier 1) the maintenance fees do not cover all the expenses of the Resort; 2) there are fixed costs that still need to be paid; 3) a portion of the maintenance fees cover the capital expenses which is a reserve set up for large capital projects apart from the operational costs.
We have laid out the background against which we are working so you can appreciate the rationale we are faced with as we try to reach a resolution that will not endanger the Resort financially or increase the maintenance fees to the point where we have numerous foreclosures. We have 80 rooms and if we have to internally bank or switch every week that should have been occupied, if we conservatively estimate a lifting of the travel ban by the end of June 2020, we would have to redeem approximately 900 weeks. The more weeks we redeem, the less inventory we have to generate rental income to help keep the maintenance fees as low as we possibly can. Hence our decision to suspend the internal switching under the conditions of our March 16th 2020 memo in order to revisit this issue.
We have included some pictures and a short video clip of the desperate circumstances to share with you – which are pretty much very similar to most of you – our Management and staff are facing pay cuts; your beloved Resort and the Aruba as a whole is struggling and even though some of our own members have been negatively affected, in the midst of all this, here are some comments from some of our very concerned members:
- “Many of us want to help, but feel helpless …… Question, can a GoFundMe, be set up for PBV employees, for PBV Timeshare owners to help our Aruban friends & family?” BD
- “I have enjoyed many years at Paradise Beach Villas and hopefully we will have many more. To give up one visit in the interest of not jeopardizing our beloved Resort is well worth it and I am prepared to forego use of my week this year to assist.” AR
- “We are saddened by the situation worldwide, the Resort and Aruba which depends so much on tourism. Because of the travel regulations, we will probably not be able to use our week this year. Use our maintenance fees to keep the Resort afloat and we will see you next year. Please keep us updated. We are concerned and wish you well until we meet again.” SG
- “I have multiple weeks. I will be happy to relinquish some of them to assist. Let me know how we can arrange this.” FS
While we tackle the “business” side of things, we cannot forget the “human” aspect and, in the Spirit of Paradise, let us spare a moment for some of our members who may have lost loved ones during this time. We ask you too to join the Board, Management and staff in extending deepest condolences and we hope that Aruba and Paradise Beach Villas provide a bright spark during these difficult times.
We sincerely thank those members who are patient, understanding and willing to work with us in the present circumstances. With your assistance and support over the past 25 years, we have successfully emerged from difficulties and we look forward to your continued cooperation and patience in working with us towards a viable solution in this situation. Bianca is well known to our members – since she has been here since the beginning – and is personally handling this situation. Please contact her via email at email@example.com so we can advise you of the workable options and you can also share with her how you are willing to assist us in these circumstances.
Masha danki in advance for your efforts. We have done it before and we will do it again together.
The Board and Management.
To The Shareholders and Members of
Paradise Beach Villas
I just wanted to take a few moments to reassure each of you that your Board of Directors is working closely with the Managing Directors to hold the Resort together during these trying times. As everyone is aware, the Island is closed and the airports around the world and in Aruba are closed. We have moved ahead in an optimistic manner hoping that the travel bans would be lifted and that we would only have a few hundred vacation weeks to reschedule. Now that the “stay at home” order has been extended another four (4) weeks it has generated 300+ additional weeks to be reallocated. We ask for understanding, patience and support as we work through this issue. We have reached out to Interval International (I.I.) to try to develop vacation alternatives for our members, but this too would require PBV to make Weeks available to deposit into the I.I. exchange program. Please read the Managers’ updates which are posted on the website. They provide more detail on the availability of weeks and explain the Budgetary impact of the loss of our room rental income.
We have retained a skeleton crew at the Resort and we are rotating staff so that our lifelong, dear friends can continue to have some semblance of a paycheck. We have post-poned the Phase 1 Renovation Project until we can better assess the impact of the closure. The Board has asked the Managers to pursue maintenance projects, to the extent possible and allowable under Aruba’s guidelines. The Department Heads have submitted lists of projects that can be undertaken from painting, to re-grouting bathrooms, to servicing the air conditioning in each of the rooms. The following is an abbreviated listing of those projects:
Villas – Bedding has been stripped, washed and put away in plastic bags to protect it from contamination. The kitchens including appliances and utensils are receiving a deep cleaning and the appliances will be maintained.
Tiki Restaurant – The kitchen, bar and storeroom are receiving a deep cleaning. Structural repairs are being made and the structure will be repainted.
Pool Area – The pool coping is being repainted. The pool pump houses are being reconfigured and the pump houses are being repainted. Chairs and Chickees are being thoroughly cleaned.
Building Maintenance – The new Phase 1 building rooftop chiller is on site and is being replaced. Phase 2 rooftop chiller valves are being replaced. The Phase 2 rooftop is being cleaned and a protective coating is being applied.
All of this is being done to ready Paradise Beach Villas for its reopening and your welcomed return. Thank you to the Staff and Management for taking care of our “home away from home”. Whether you are a Pediatric Nurse, or you own a company that supplies Italian Food to grocery stores, we thank each of you for all that you are doing for us and ask that you stay safe until we see you again – in Paradise.
Dennis B. Hullmann, Chairman
As a result of the extended COVID-19 shut down of the island beyond what was expected, we regret that we are forced to suspend all internal banking/switching of weeks at the Resort effective today, April, 3, 2020. This applies to requests made for weeks owned beyond the weeks we identified in the March 21st, 2020 communication. The high volume of requests that have been made outside the above weeks are beyond what the Resort has weeks available for use.
The requests accepted so far will be honored primarily based on the above range of weeks identified.
We realize this is a difficult decision and not may not be popular for many reasons. Unfortunately, the negative impact of this pandemic, the ongoing uncertainty plus the lack of available of weeks for banking use (we are >90% occupancy) leaves us no other viable business decision. These are events totally outside of our control.
Our promise is that we will continue to re-evaluate our options to serve you, our valued owners and extended family, in the best way possible. We will communicate honestly and timely should events change such that we have viable solutions to offer. We trust you understand that the circumstances have hampered our ability to satisfy the current demands and capabilities of the Resort and we sincerely appreciate your continued patience and understanding as we work through these difficult times.
Regretfully the Corona virus – COVID-19 – and the uncertainty it generates has forced itself into our lives and while the future is unclear at the moment, one sure thing is that for the foreseeable future, business will NOT be as usual. On the island we are still coming to grips with the various changes and, while settling into the new norm, we are looking forward to upswing in the overall situation. You may have been following the developments on the island from various sources but we will continue to give you highlights of the situation at the Resort and on the island.
- As a consequence of the current situation, the renovation for the Phase 1 rooms will not commence in May as originally scheduled and we are currently evaluation second timeframe as well. We will advise you of our decision when we have reached it.
- We now have an automated “telephone operator” directing you to the various departments.
- Before the closures forced by COVID-19, Paradise Beach Villas joined other Food and Beverage establishments on the island which have stopped the use of plastic straws as part of our collective continued “greening” efforts on the island.
- Results of the ballot for replacement Foundation Board members are coming in and will be announced at the appropriate time. Related to this issue, we would like to correct erroneous information that was recently posted on Facebook stating that one of the candidates, Al di Giovanni, does not own shares. This is totally incorrect and Mr. di Giovanni is a bona fide shareholder in the Foundation. If the name sounds familiar, he is the son of the late Al and Lee di Giovanni who rescued the Resort from the previous bankrupt developer and set it on its current path.
- We are currently working on an app for smart phones to keep members digitally up-to-date with Resort happenings all year round. Efforts are halted because of COVID-19 but will share more on this as it develops.
- On March 11th, families Winners, Stanbro and Schow sponsored their annual cookout for all the employees of Paradise Beach Villas for the fourth consecutive year. A heartfelt, sincere “Masha Danki” to them from the entire Paradise team ….. again …… for this beautiful gesture.
- Please update your email contact information with the Resort. This is becoming more and more important as we transition to more digital forms of communication.
Stay safe and practice healthy habits. Be positive and even though things are difficult at the moment ….. this too shall pass ……. look forward your next visit to Aruba and Paradise.
Dear loyal Members,
Some of you may have been following the situation in Aruba via your own digital means but we felt that we should summarize the significant developments up to March 30th 2020 for those who may not be aware of the changes and following are the measures taken by the Government of Aruba in order to mitigate the further spread of COVID-19 which has accounted for 50 cases island-wide with only 1 hospitalization.
- Starting Tuesday, March 24th 2020, the Government of Aruba mandated that every establishment has to be closed by 8:00 p.m. Every bar and restaurant will be closed for dining in service, with only an exception for drive-thru or delivery until 8:00 p.m.. Gas stations can stay open until 8:00 p.m.. The only exception to this directive is for the Pharmacy on duty and the Hospital which can stay open.
- Starting Saturday, March 21st 2020 until April 19th 2020 – at the moment – the Government of Aruba has implemented a curfew from 9:00 p.m. to 6:00 a.m. During these hours, nobody is allowed on the streets. Those who work essential night shifts and have to go to work or back home must have a document with them issued and signed by their Employer that proves this. Those who do not comply with the regulations of the curfew can get a fine up to 10,000 Aruban florins and for violation of opening hours up to 1,000 florins.
- Starting Saturday, March 21st 2020 until April 19th 2020 – at the moment – the Government of Aruba has decided that the Aruban borders will be closed for entry. Nobody is allowed to enter the country. Only empty flights can come in to pick up passengers leaving Aruba to take them to their destination and International Airport Reina Beatrix has elevated its control of all flights coming from countries which are not on the restriction list which are mainly European countries.
- This restriction counts for residents of Aruba as well but residents who are abroad and are having difficulties to return to Aruba have a special number to contact for assistance.
- All educational facilities will be closed from March 16th 2020 until further notice. These measurements include schools, Day Care Centers and all organizations in charge of education and care of our children.
- It is prohibited to visit retirement homes.
- Government departments are working with limited personnel. Services to the public will be given on appointment basis only, and if necessary, all other services will be given via telephone or email. This is to prevent overcrowding in Government Departments and public spaces.
- Effective Sunday 29th March 2020, the shelter-in-place policy has been mandated for an initial 2-week period and below is a list that describes what businesses / activities are considered non-essential and they have to be closed day and night.
- Schools and childcare
- Restaurants (except for takeaway, drive through and delivery)
- Recreation (Casinos, movies, gyms, etc)
- Events/Meeting spaces
- Church services
- Shops (shopping centers, kiosks also)
- Beauty Salons and Barber shops
- At the moment, other businesses – which includes hotel operations – can remain open under the following very specific conditions:
- The Government urges them to work with a skeleton crew
- Ensure all employees and clients obey the 2-meter distancing rule. If it is violated, the establishment may be shut down
- No specific permit is required for the shelter-in-place, but the Employer letter is still required for the curfew.
- As part of the shelter-in-place directive and until April 19th 2020, a recommendation goes to all owners or organizers of social, religious, restaurant activities, where there is a mass gathering to keep it to a maximum of four (4) persons and while still observing the social distance of two (2) meters. Funerals are an exception where a maximum of ten (10) persons are allowed. All public and private activities for which a Police permit was granted have also been canceled.
- On March 30th 2020, the Minister of Justice introduced a grace period for tourists stranded in Aruba as a result of The Coronavirus pandemic. Their allowed stay period on the island has either recently expired or is about to expire in the near future as a result of the closure of borders and / or flights being cancelled. In light of the aforementioned circumstances, the Minister of Justice, Security and Integration introduced a temporary grace period policy allowing those stranded visitors on the island to remain until April 17th 2020. The policy can be adapted accordingly if the general circumstances change.
Currently, Paradise Beach Villas is empty – like all other Resorts – and the beaches are bare. Most of the staff is on paid vacation at the moment but we have Security, skeleton pool maintenance, and Front Desk. The Maintenance and Housekeeping crews have special projects – room care programme, deep cleaning etc. – also operating with skeleton crews. Wherever possible, work from home is being enforced e.g. Accounting.
Travel to and from the island is also affected and at the moment, no non-nationals are allowed entry. This is obviously important information to our loyal visitors who annually make Aruba their preferred vacation destination and we will share any information with you as soon as we receive it. In this regard, please check our website for how we are planning to deal with the weeks that are affected.
As a reminder, we encourage you to follow the official site for updates from the Ministry of Health and Tourism of Aruba for the latest updates on our island’s preparedness, plans and travel requirements at https://www.aruba.com/us/traveler-health-requirements
Stay as well and as healthy as you possibly can in the circumstances. Stay positive as this will be behind us at some point and will be in touch next week with some more updates from Sunny Aruba.
We are in unprecedented times and coronavirus (COVID-19) is wreaking havoc not only from a health perspective, but also on our economies our Resort operations and has also caused grave concerns for the immediate financial wellbeing of our associates. With no definitive timeline for an end, we ask for your patience and understanding as we deal with the several unique and unforeseen issues that may arise.
One of those current issues is how to handle the weeks for owners who are financially current and were ready to take their annual vacation to Aruba and use their week but were prevented by the sudden changed travel regulations. At the moment, we are inundated with requests from members who fall into this category but also even for some members who own weeks as far in the future as June and July and we are working on a realistic solution. In this regard, we once again ask for your patience and understanding as we try to work out a feasible solution.
Our first target are those members of week #11, week #12 and week #13 (March 14th 2020 to April 5th 2020) who were affected by the travel restrictions and it was too late for them to bank their week(s) with the Resort or deposit their week(s) with Interval International (I.I.) For those specific members we can:
Bank their week(s) with the Resort or the Resort can assign a week to be deposited with Interval International to be used somewhere else – but please bear in mind the following:
We are a sold-out timeshare Resort and this situation is occurring during the High Season when we have no available inventory. This means that the possibility of redeeming your banked week(s) with the Resort during this time in the future is virtually impossible with no available inventory. Therefore, assume that the situation is normalized by next year, if all the members who banked their week(s) this year want to redeem it / them next year by extending their stay at this same time, we cannot do it because we literally do not have the inventory available. Consequently, all we would have done would have been to offer a promise to our owners that we could not live up to which will only end up extremely frustrated and upset members. However, even with the available inventory we have in the summer, it will never be enough to redeem the number of weeks that could potentially be banked.
Therefore, to deal with this reality, we will extend the period of banking for up to three (3) years in an effort to give the system time to satisfy the load.
If affected members have the flexibility to travel at different times of the year when we have inventory available, we will advise of those available time slots and we will waive the switch fee that is normally charged. In these cases, in order to avoid making promises that we are unable to fulfill, we have to impose a limit of one hundred (100) annually on the number of switches we can realistically offer and this is based on a first come first served basis.
Once again, to resolve this issue, flexibility and patience will be the keys.
Deposit the week with Interval International
For those members who would are unable to wait for a possible redemption period of up to three (3) years as mentioned above, we are prepared to work with our exchange partner Interval International for them to deposit their week(s). However, please be reminded that in this scenario, there is no guarantee that that the exchange will be back to Aruba or Paradise Beach Villas – but at least, the week(s) is / are not lost.
We know that many members never exchange to other vacation destinations and consequently never had the need for affiliation with Interval International (I.I.) As part of the last renewal deal with I.I., you may also recall that a two-year complimentary membership for all our members of our Resort was offered. If you are an I.I. member, an option would be to deposit your week with them and redeem it later. If you need our assistance with this Bianca or Sandra will be more than willing to assist as they usually.
We are currently in touch with I.I. – and the issue of non-members will be part of the discussion. We are awaiting their proposal so we can share their plan of action with you as soon as we receive it.
Rent the week
This is an option but in the present climate, with the current lockdown on travel to the island for visitors, this may not be viable.
At the moment, there is no indication as to when this situation will be normalized but we know that the air travel to Aruba will not resume prior to early May. Therefore, our advice for members is:
This is specifically for those members whose travel plans have been impacted by travel and health restrictions as a result of COVID-19.
Consider the option of depositing your week(s) with Interval International because of the limited available inventory at the Resort and the time when we have that availability may not be suitable.
Many of you have emailed Reservations at the Resort and we are handling these requests at the moment at a rate of over 100 per day. We ask you to be patient we will get to you. Please be aware that we still have members at the Resort and we are dealing with flight concerns, more general issues than normal with many facilities closed, staffing, Government-imposed curfews which shortens work time, the more stringent health procedures we have to abide with etc. etc. Therefore, please be patient.
For travel later in the current High Season or for the coming Summer, please give us early notice whether you are able to travel to Aruba or not. We understand that while you may be willing, the airlines or there may still have restrictions on the island – so we ask you to be realistic even if you are disappointed.
Exchange your week for an available week at the Resort in the summer months. This once again stresses the need for flexibility – if at all possible – as mentioned a few times previously.
We recognize the uncertainty caused by this pandemic. It is a new development for you and it is also new for us. We look forward to your understanding, patience and cooperation as we try to resolve this together.
The Management and the Board of Directors
At this period of uncertainty occasioned by the COVID-19, which has become a rapidly spreading pandemic, first of all our thoughts are with those countries and persons affected worldwide and while travel may not be your first priority at the moment, the safety of our members and staff is of the highest importance to us.
There is a lot of social media exchanges on various aspects of the COVID-19 activity but please verify your sources of information before spreading information that could be misleading and therefore worsening the situation which is already dangerous. For the current worldwide status updates we encourage you to visit the World Health Organisation’s (WHO) website https://www.who.int/emergencies/diseases/novel-coronavirus-2019.
This virus forcibly reminds us personally to be more mindful as we go through our regular activities and whether you are at home or traveling, the WHO recommends practicing good hygiene habits to protect yourself against infection – by washing your hands frequently with soap or alcohol-based sanitizer, maintaining distance between yourself and anyone who is coughing or sneezing, and avoiding touching your eyes, nose and mouth. If you become sick, please seek medical attention quickly. Additionally, at the Resort we engage in the latest guidance from our Aruban Health and Medical Authorities and our health and safety measures address and comply with the proper cleaning procedures of our guest rooms and public areas cleaning procedures.
Below is some additional useful information on the most significant developments so far at your Home away from Home.
The Ministry of Health and Tourism of Aruba is collaborating with all Government Authorities on a national, regional and also on an international level in actively implementing Aruba’s preparedness and response plan for COVID-19. For the latest updates on our island’s preparedness, plans and travel requirements, please visit https://www.aruba.com/us/traveler-health-requirements.
- The Department of Public Health has set up specific protocols and procedures for Resorts and frequent meetings are held to adjust to the situation as it evolves. This includes specific contact numbers in cases of suspected infections, testing procedures at the Resorts or at our Hospital, isolation and / or quarantine handling and dealing with travel companions. Our Management is involved in these meetings.
- If you cannot travel, please immediately contact Bianca via email firstname.lastname@example.org or Sandra at email@example.com or call them at the Resort – (297) 525 4000 to get the best options for future travel.
On March 15th 2020 the Government of Aruba has made the difficult, but necessary decision to mandate a suspension of all inbound travel to Aruba by non-residents of Aruba. This will be in effect beginning midnight Monday, March 16th 2020 and ending March 31st 2020. These restrictions are subject to change as we may consider additional precautionary measures as needed.
- Anyone who is not a resident of Aruba, will not be permitted to enter Aruba.
- Visitors currently in Aruba will be able to leave Aruba.
- Aruba residents currently traveling abroad will be permitted to return home to Aruba.
- A negative travel advisory will be in place for Aruba residents advising against outbound travel during this period.
As you can imagine, this decision does not come without serious consideration as tourism is the lifeline of the Aruban people. However, our highest priority is the health and well-being of our people and our visitors.
In these current unsettling times, please continue to practice healthy habits whether you are traveling now or in the future, do not panic, avoid unofficial sources of information and accept sudden changes to the “norm” as new developments come to light.
Please visit our website, Facebook page and the above-mentioned links for the latest updates, stay safe, and well-informed!
As we enter the last part of 2019, for your information, here are the most recent significant developments at the Resort.
We are still working on the details of plans for Phase 1 room and hallway renovations to be funded out of our capital reserve funds. Will share further details as they unfold.
We have installed push button controls to activate the bubbles in the outdoor Jacuzzis. Located next to the signboards, users simply need to press the green button. One session lasts for ten (10) minutes and just press the green button again for another session. We ask you to observe the rules for use especially with kids. We have also installed another ladder for easier entry and exit to the Phase 2 pool.
Plans for Phase 3 continue to be on hold awaiting further communication from the Government.
Thanks a million for your support of the Sharing is Caring programme with non-perishable food items and items of clothing and also the Happy Community Aruba with financial donations. Both of these community-outreach programs help to assist the needy in our community and your continued donations are greatly appreciated!
The expansion of the Resort laundry is complete and we are now doing all our room linen internally. Not only has this resulted in operational savings but also now we have total control of our inventory.
We have installed wind shields by the BBQ grills as can be seen in the image below.
The beach road directly in front of the Resort in nearly complete and is now bi-directional. The road closest to the ocean will become the linear park designed for physical activity.
We encourage you to pay your 2020 maintenance fees on time so we can continue our Resort upgrades and also take care of our operational commitments.
In accordance with our Statutes, the terms of office of three (3) members of the Foundation Board will expire in 2020 and consequently we will be seeking replacements. Next month, we will be sharing more details and please note that only shareholders within the Foundation are eligible.
Check in time is at 4 p.m. and check out time is at 11 a.m. Please respect the system of Housekeeping priorities which start with the internal room moves and we ask you not go on the floors and pressure the housekeeping staff into disrupting their routine just to service your room. Of course if your room is available earlier will assign it immediately on arrival. We understand that you want to get settled as quickly as possible – and so do we – but please adhere to the check in times.
Please update your email contact information with the Resort.
We remind you of the special-needs service offered by Essential Health Supplies, a Company which rents supplies like – crutches, toilet accessories, scooters, wheelchairs and much more – to visitors. They are located across from the Hospital which is close to the Resort, they are available on weekends and they offer complimentary delivery on any rentals. For further details, you can visit their website at www.essentialaruba.com, email them at firstname.lastname@example.org or call them at (297) 587 0940 or (297) 563 0415. Listed on their website, for the convenience of our American members, they also have a US contact number at (786) 245 8093.
Please let us know if you will be using your week. If you are current with your financial obligations, you have the options of 1) banking it with the Resort; 2) banking it with Interval International or 3) placing it in the rental programme which can benefit you financially and at the same time possibly fulfill the accommodation needs of another member. Internally we can also do some preventative maintenance in the suite …. so PLEASE advise us.
As usual it has been a pleasure to update you on the most recent developments at the Resort, thanks once again for your tremendous support in helping us successfully reach our 25-year milestone and we look forward to seeing you on your next visit.