Author: Andy Osbourne

Aug04

Dear Members,

I am a bit distressed but obligated to share this information from the Press conference held by the Prime Minister last night. It is not the best news to receive or share but regretfully, this is our present reality.  I am honestly convinced that  the timeshare owners love and respect our island and will comply with the rules established to protect us all – and I said as much  in my July website update - but some others are more cavalier and lawless and less respectful of the protocols and this is clearly not in the best interests of anyone.

Aruba Coronavirus update 8/3/20 8:17pm:
Bad news tonight. The Aruba government just held a press conference to announce that there are five (5) newly infected residents and all are local transmissions. They are not yet sure how these people contacted the virus and they are trying to find that out and do contact tracing.

As a result of this news, brand new restrictions involving proper social distancing will be put in place effective immediately.

  • The government is urging everyone to use face masks at all times when social distancing is not possible and at supermarkets.
  • Restaurants, bars, and night clubs will now have a maximum of four people at each table with all tables 1.5 meters apart. No more dancing. No more standing or sitting at bars. Only at tables.
  • There will be no more gatherings of more than four people in the streets. At work places social distancing will be mandated and face shields and facemasks when that cannot happen.
  • Churches and funerals will go back to old protocols. No more than 25 people at funerals.
  • Casinos will now have even more stricter protocols.
  • All indoor sports and contact sports are canceled. Gyms will continue to remain open but they will also have stricter protocols.

The Prime Minister stated that all five people are home and recovering. The concern now is how they contacted the virus and keeping it from spreading.

The Prime Minister also asked anyone who has been in large gatherings lately to please go into quarantine. Check if you may be getting any symptoms. She stated that we are here because people have not been adhering to the rules and protocols.
Please everyone who is on the island be careful. Locals and tourists both. Follow all protocols and stay safe. The island cannot have another outbreak and everyone needs to do their part. Everyone!

  • Wear a mask on the plane.
  • Disinfect your hands and social distance.
  • Keep that mask on whenever you are around people. Don’t remove it for a photo or any other reason.
  • If you post any photos without a mask when not social distancing they will be removed.
  • If you get tested on arrival go straight to your hotel and quarantine until you receive your results!!
  • Also, If you enter an establishment where there are too many people and social distancing is not happening, turn around and go back to your home or hotel.
  • Wear a mask! Don’t participate. BE SAFE!! Please do this if not for yourself, for the wonderful people of Aruba and for other tourists too.

Lastly, Please understand we have no more answers at this point. Let’s refrain from speculating and asking if it was caused by this or that or where the people are. We do not know yet and if I get that information I will post it here. Please stay positive and again if you are on the island be careful and social distance, disinfect, wear a mask when you need to. Protect yourself and the people around you.

Jul31
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Dear Members and Guests

Extending a warm Aruban welcome from your Caribbean Paradise and trust that you are doing as well as you can in the present uncertain circumstances. After having opened up to travel from the USA on July 10th – which is our week #28 – we had 22 rooms occupied that week, 34 rooms occupied last week (week #29) and 36 rooms occupied this week – all split evenly between local members (who used Interval International to exchange into the Resort) and American owners. This slow re-start was anticipated as we safely expand business on the island.

We are delighted to announce that we have received our H&H – Health and Happiness – seal signifying that our Ministry of Health has made a site visit and determined that the protocols we have in place at the Resort are in accordance with the mandates established by the various Government entities for the accommodation sector relative to the containment and handling of the COVID-19 pandemic and below are some of the new established protocols:

  • Only persons registered are allowed in the suites. Temporary visitors are not allowed.
  • Maintain a distance of 1.5 meters / 6 feet space from other members and our staff. This is enforceable island-wide.
  • There is register of persons – including members and guests – as they enter the buildings.
  • More aggressive cleaning procedures in high touch areas throughout the Resort and changed cleaning practices in the suites. Hand sanitizers are available in the public areas and you are requested to make use of them and / or wash your hands properly and often.
  • The weekly members’ meeting and the weekly members’ get-together are both cancelled until further notice. Management will be available on a daily basis to share updates and provide answers to any queries you may have.

FRONT DESK

  • We invite you to use the pre-registration form now available on our website – www.paradisebeachvillas-aruba.com – for those members who will be visiting the Resort.
  • Check-in time is now at 5 p.m. and check-out is at 10 a.m. to allow for Housekeeping to properly service and sanitize the units between occupants. It is also anticipated that as a result of the more protocols and checks, additional time will be needed at the airport prior to departure.
  • The preferred method of payment is by credit card instead of cash.
  • So it is handled less frequently, on arrival luggage is taken directly to the rooms assigned. On departures, it can be stored in a designated area close to the Security Offices. You are advised to secure your luggage as the Resort will not be liable for any items reported missing.

FOOD AND BEVERAGE

The Tiki Restaurant is open for breakfast and lunch from 8.00 a.m. until 3.00 p.m. daily except Saturdays when it remains open until 6 p.m. and the Tiki Bar opens until 6.00 p.m.

  • Tables in the Restaurant and Bar are more spread out and the menus have been revised. Take out and room service is available and dining around the pool is encouraged.
  • You will be required to sign in at the Tiki Restaurant so we have a trace in case this becomes necessary in the future.
  • The preferred method of payment is by credit card or room charges instead of cash. However, please be reminded that there are no room charges on the day of departure.
  • Bingo has been cancelled until further notice.

CONCESSIONAIRES

Asi Es Mi Peru / The Kitchen Table
Asi Es Mi Peru is open daily except Mondays from 12 noon until 9.30 p.m. while The Kitchen Table opens Fridays and Saturdays.

La Terrazza Italiana is open from Monday through Saturday from 11.30 a.m. until 10.00 p.m.

1511 Coffee Boutique is currently undergoing repairs and therefore closed until further notice.

De Palm Tours
Located in the lobby for all your concierge and off-property needs and is open daily except Fridays and Saturdays from 8.30 a.m. until 5 p.m.

Paradise Minimart reopens daily except Sundays from 9.00 a.m. until 1.00 p.m. effective August 1st.

Jenya Beauty Salon is currently closed until further notice.

HOUSEKEEPING

  • Working hours from 8:30 a.m. to 3:30 p.m.
  • Rooms will be serviced three (3) times weekly consisting of making up beds, replacement of towels, soap and tissues plus garbage removal. Please call the Front Desk when you will be out of your unit and Housekeeping will schedule service during that time.
  • For stayovers a full cleaning will be on Fridays.
  • Pool and Beach towels are placed in your room on arrival. During your stay, the towel Hut is open between 10.00 a.m. to 12 noon and again om 2.00 p.m. and 4.00 p.m. for towel exchange which is limited to once per day and for the amount of occupants in the unit.

PUBLIC AREAS

– where social distancing practices should continue.

  • Use of elevators is restricted to persons sharing the same room and the number of persons allowed is stated on the door of the elevator.
  • Only persons occupying the same room only are allowed together under the palapas poolside and at the beach.
  • Access to the Gym will be done by contacting the Front Desk and Security will be contacted to let you in. Only three (3) persons are allowed at any one time for a time limit of half ( ½) hour. Please wash your hands prior to and wipe down the machines before and after your workout.
  • Until further notice, Lee’s Lounge will be closed for the swap library and shared table games.

GENERAL NEWS

  • Renovation of the third floor Phase 1 is in its second week.
  • During the renovation mentioned above, access to the Laundromat in this building will via the stairs adjacent to the
  • Housekeeping Office. The Laundromat in Phase 2 is also available for use.
  • Until further notice Geraldine Frank in the Sales Office which is located on the ground floor will assist you with the following services:
    • Members’ queries regarding transfers of ownership forms and status, beneficiary forms and copies of leases.
    • Members’ billing inquiries and/or payments of maintenance fees.

In the three (3) weeks since we reopened to tourists from North America, at the time of writing, we have seen our positive COVID-19 cases increase from four (4) to fourteen (14) with nine (9) of those cases coming from tourists. Last week, a visitor who undertook the test at the airport on arrival in Aruba and should have quarantined until the test results were received, was seen at the beach and in public areas prior to receiving the results of his test. He was apprehended but clearly such behaviour is grossly irresponsible and shows a total disregard for our protocols and will not be allowed. We thank you in advance for your understanding and compliance with the established protocols which are meant for your own safety, that of your fellow visitors, our staff and Arubans in general and as such, we appeal to the better judgement normally displayed by our timeshare owners and their loyalty to Aruba.

Stay safe and we will keep in touch.

Jul08
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Dear Members,

Great news! In spite of unfounded rumors, we are delighted to share the details of the redemption of weeks that were affected by the travel bans imposed in an effort to control the spread of COVID-19 as visitors from the USA will be allowed entry into Aruba – under certain specific conditions – effective July 10th 2020 and here are the latest conditions.

Aruba still intends to open borders with the USA on July 10th 2020. However US states with a high incidence of COVID-19 cases will only be allowed entry if they provide proof of a negative test result PRIOR  to traveling to Aruba and will NOT  have the option of taking a test in Aruba. This stipulation will apply to residents of the following US States:

Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Wisconsin, and Wyoming.

The proof would need to be submitted via the  ED Card website.

For residents of all other US States the  previous rules  remain applicable in that they will be allowed to take a test in Aruba – at their own expense – should they not be able to take the test and upload the results prior to their trip to Aruba.

Read the  official notification of this new condition for entry sent by the Civil Aviation Department of Aruba to all aircraft operators.

While the situation is easing, it is still evolving and we sincerely thank those members who have been patient, understanding, cooperative and supportive in the circumstances and look forward to welcoming them back to the Resort in the near future.

The plan outlined below is made with the best interests of our members and the Resort in mind and we invite you to review the COVID – 19 Update #3 dated April 8th 2020 where we shared the conditions under which we would be able to redeem affected weeks – especially as it relates the Resort’s ability to generate additional income and it is appropriate that we reiterate the following comments from that post “…. Our maintenance fees (which currently rank among the lowest 25% category on the island) are subsidized by additional revenues we receive: concessionaire income, energy surcharge, administration fees, Food and Beverage revenues, Sales income – and by far the highest contributor- rental income. We have been able to negotiate guaranteed rental agreements for some of our inventory in the summer and we also get most of our hotel room rentals at this time of the year. From the above list of revenue contributors, the financial contribution of rental revenue alone accounts for approximately $300,000 annually that we will forego to accommodate the redemption of internally switched weeks ….” Therefore, if the ability to generate additional income is impacted, it will affect the maintenance fees.

In extremely trying circumstances, Bianca and her team have done an outstanding job to get us to this point and the next step will be matching your requests to the available inventory. Please understand that approximately 1,300 units are impacted. The keys to get us past this point will once again be your patience and flexibility – for which we thank you in advance.

  • Persons affected from week #11 (when the Aruba travel bans were imposed) to week #27 (when travel from USA to Aruba was allowed again) can internally switch their weeks and there will be no fees.
  • For these members, we will start from this year (2020) with the intention to have it completed by 2023 – i.e. the remainder of 2020, 2021, 2022 and 2023.
  • The specific time frame in the above-mentioned years will be between week #17 to week #49.
  • Redemption is subject to availability.
  • We will send an email to the impacted members asking for their preference and prompt response. We will follow up with a telephone call if necessary.
  • Priority of redemption:

Members who were affected who own weeks #11 to week #27.

Members who, prior to April 03, 2020 (i.e. before COVID-19) we had already confirmed switched or upgraded weeks. Those members had paid the relevant transaction fees but could not come due to the local travel bans imposed.

Members who had already banked their weeks prior to April 03, 2020 will be allowed to redeem the week(s) under the same previous conditions – i.e. a) subject to availability; b) within a two-year time span.

  • The above applies only to bona fide current members who are up to date with their financial commitments.

Because of the volume of weeks from the above which we have to redeem in the limited time frame, owners whose week(s) start after the opening date of Aruba’s borders (i.e. after week #27) but who cannot use their week(s) are recommended to deposit their week(s) with Interval International.

We have shared the following information already but it is worthwhile to share it again as it is important:

A link for general information on travel to Aruba – https://www.aruba.com/us safe-travels-to-aruba

Medical insurance coverage is now required to enter Aruba. This is vitally important so please visit for detailed information: https://www.arubavisitorsinsurance.com

Queries or concerns can be directed to  support@aruba.com

We also ask you to familiarize yourself with what your State at home will need you to do once you return from Aruba. This is also vitally important.

Visit our website – www.paradisebeachvillas-aruba.com – and, if you have not done so as yet, please familiarize yourself with the main new procedures at the Resort in the Updates section posted on June 19th 2020.

In connection with these new procedures, we have added a Pre-check in” form which is accessible on the main page. We recommend that you complete at least forty-eight (48) hours prior to arrival so that your check-in time at the Resort is minimized.

Stay safe and healthy, and once again, masha danki once again for your patience and understanding. Let us know how we can assist and see you soon!

Management

Jul04
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Dear Members,

We would like to advise you of the following development on the island which affects our final decision relative to the handling of weeks affected by the Government-imposed restrictions on travel to Aruba.

The date was July 10th 2020 was announced as the “re-opening” date for visitors to Aruba from the USA but, the spike on positive COVID-19 cases in the USA caused the Government Authorities to review this decision. Additionally, on the island, after nearly two (2) full months of no new cases, in the past week we now have three (3) new positive cases but the death toll thankfully remains at (3) and only two (2) persons are in quarantine at the time of writing.

At the moment, we do not know what the Government’s decision will be but we have been advised that it will be forthcoming next week at which time, we will let you know. What we do know however, is if the travel bans are extended, this will obviously affect (increase) the number of weeks to be redeemed which means a revision to our plans.

As we need to get a realistic sense of what our occupancy will be like – starting with the rest of this year, Bianca and Sandra have already begun contacting our members whose weeks were affected on a sequential basis – beginning with week #11.

Once again, we thank you for your patience in this situation and meanwhile, as we await this critical information from our Government, and in the absence of any new mandates, please note the following information which is needed for travel to Aruba.

  • Here is a link that has general information on travel to Aruba – https://www.aruba.com/us/safe-travels-to-aruba
  • Medical insurance coverage is now required to enter Aruba. This is vitally important so please visit  https://arubavisitorsinsurance.com  for detailed information.
  • Queries or concerns can be directed to support@aruba.com
  • We also ask you to familiarize yourself with what your State at home will need you to do once you return from Aruba. This is also vitally important.
  • Visit our website – https://paradisebeachvillas-aruba.com – and, if you have not done so as yet, please familiarize yourself with the main new procedures at the Resort in the Updates section posted on June 19th 2020.
  • In connection with these new procedures, we have added a “Pre-check in” form which is accessible on the main page. We recommend that you complete at least forty-eight (48) hours prior to arrival so that your check-in time at the Resort is minimized.

Stay safe and healthy, let us know if we can assist further and, when you get a moment, please click on this link  https://youtu.be/ybz7L0orfs8 for a small token of our appreciation as we wait to welcome you back to Paradise.

A very safe and healthy July 4th holiday from the Paradise team! Keep checking our website and we look forward to seeing you soon again!

Jul02
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As we continue to navigate these difficult times, it is important that we pause to unselfishly appreciate our past good fortune, work on improving our present situation while we anticipate a positive change in our future fortunes.

From your entire Paradise team, we extend a simple, sincere and warm “Masha danki” to those of our loyal members who have been patient, understanding, supportive and encouraging. It means a lot to us and this video is just a small expression of these sentiments.

While we await critical additional information from our Government related to travel from the USA into Aruba, we ask you:

  • Visit our website – www.paradisebeachvillas-aruba.com – and, if you have not done so as yet, please familiarize yourself with the main new procedures at the Resort as explained in the Updates section posted on June 19th 2020.
  • In connection with these new procedures, we have added a “Pre-check in” which is accessible on the main page. We recommend that you complete at least forty-eight (48) hours prior to arrival so that your check-in time at the Resort is minimized.
  • Here is a link that has information on travel to Aruba – https://www.aruba.com/us/safe-travels-to-aruba.
  • Medical insurance coverage is now required to enter Aruba. This is vitally important so please visit the page:  https://www.arubavisitorsinsurance.com for information.
  • If you have any queries or concerns, please contact  support@aruba.com
  • We also ask you to familiarize yourself with what your state at home will need you to do once you return from Aruba. This is also vitally important.

Stay safe and healthy, let us know if we can assist further – and remember to click on this link Paradise Beach Villas YOUTUBE CHANNEL for a small token of our appreciation as we wait to welcome you back to Paradise.

Keep checking our website and we look forward to seeing you soon again!

Jun19
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Dear members,

As you may have heard, travel from the USA to Aruba is slated to commence on July 10th 2020 and in light of the impact and changes caused by the novel COVID-19, we are now more focused on the health and safety of all our guests and employees, without compromising the quality of the experience that you have come to expect. Consequently, as things rapidly evolve, we have heightened the standards for hygiene and cleanliness in our efforts to reduce exposure to and transmission of COVID-19. Our protocols and procedures are in line with the guidelines established by the World Health Organization (WHO) and local Health Authorities which target personal hygiene, safe food and social distancing practices.

While “Happiness” continues to be the dominant theme of our island, in keeping with Industry lodging standards, Aruba joins the rest of the world in instituting specific regulations for ALL establishments and has added “Health” to the broader spectrum of the holiday experience. Resorts that fully comply with these regulations will be awarded a seal of approval – aptly called the Health & Happiness Code. Paradise Beach Villas shares this commitment and below are the main changes you will experience at the Resort in compliance with these directives. We ask you to play your part by following the policies that have been established for your own well-being and that of fellow members and staff.

  • Social distancing – maintaining at least a 6 ft. space between persons – is enforced island-wide.
  • Connected with this, we know that we all enjoy a nice, warm hug and kiss as a greeting whenever we meet and, in the present circumstances, the temptation will be even greater when we see each other again. However, bearing in mind the social distancing protocol, we have established this special “Paradise hug” – see below – as our new greeting until we can physically hug each other again.
    PBV - Welcome Hugs
  • You will notice the adjustment of operational procedures aimed at minimizing contact to prevent the possible spread of the virus.
  • More aggressive cleaning procedures in high touch areas throughout the Resort and changed cleaning practices in the suites. Hand sanitizers are available in the public areas and you are requested to make use of them and / or wash your hands properly and often.
  • The weekly members’ meeting and the weekly members’ get-together are both cancelled until further notice. Management will be available on a daily basis in the lobby to share updates and provide answers to any queries you may have.

FRONT DESK

  • Prior to arrival, we will contact you to let us know if you will be coming and if so, for pre-check to reduce the length of time and interactions at check in. We encourage you to take a few minutes to pre-check which will save you time on arrival at the Resort.
  • Check-in time is now at 5 p.m. and check-out is at 10 a.m. to allow for Housekeeping to properly service and sanitize the units between occupants. It is also anticipated that as a result of the more protocols and checks, additional time will be needed at the airport prior to departure.
  • The preferred method of payment is by credit card instead of cash.
  • The way we plan to deal with luggage – both on arrival and departure – will change so it is physically handled less frequently. You are advised to secure your luggage as the Resort will not be liable for any items reported missing.

FOOD AND BEVERAGE

  • Tables will be more spread out and the menu has been revised. Take out, room service is available and dining around the pool is encouraged.
  • The Tiki Bar will be open for service to persons seated at adjoining tables and around the pool-deck – and not at the Bar.
  • You will be required to sign in at the Tiki Restaurant so we have a trace in case this becomes necessary in the future.
  • The preferred method of payment is by credit card or room charges instead of cash However, this is a reminder that there are no room charges on the day of departure.

HOUSEKEEPING

Rooms will be serviced three (3) times weekly consisting of making up beds, replacement of towels, soap and tissues plus garbage removal. Please call the Front Desk when you will be out of your unit and Housekeeping will schedule service during that time.

PUBLIC AREAS – where social distancing practices should continue.

  • Use of elevators are restricted to 2 persons sharing the same room.
  • Only persons occupying the same room only are allowed together under the palapas poolside and at the beach.
  • Access to the Gym will be done by contacting the Front Desk and Security will be contacted to let you in. Two (2) persons are allowed at any one time for a time limit of ½ hour. Please wash your hands prior to and wipe down the machines before and after your workout.
  • Until further notice, Lee’s Lounge will be closed for the swap library and shared table games.

As it relates to redemption of weeks affected by the travel restrictions, with an opening date being finally established, we are diligently working to get a precise assessment on what we are faced with so we can make a determination as to how best to proceed. At the moment we are looking at close to 2000 weeks – including our prior commitments – compared to the number of weeks we have available. We will continue to work on this and have a response with the available options and get them to you shortly. We appreciate and ask for your continued patience as we work our way through this process.

The annual Shareholders’ meeting this year will be held as scheduled on August 18th 2020.

Meanwhile, please visit our website www.paradisebeachvillas-aruba.com for regular updates as the situation unfolds and a reminder that it is critically important for you to familiarize yourself with health requirements for entry into Aruba.

As we embrace digital communication wherever possible, we recognize that we are still in the business of Hospitality – and people – and will make every effort to preserve this aspect of our operations. So we thank you in advance for your understanding in these unusual circumstances which have and will continue to transform the reality as we knew it.

Jun11

Dear members,

Following are the details of a Press Conference held by the Government of Aruba on June 10th as it relates to plans to reopen Aruba’s Borders for travel.

 

Please click on the image below to read about THE HEALTH REQUIREMENTS and for more detailed and very important information.

 

Aruba’s borders will open gradually.

  • June 15, 2020 :- Bonaire and Curaçao.
  • July 1, 2020 :- Europe, Canada, Caribbean (except Dominican Republic and Haiti).
  • July 10, 2020 :- USA
  • No opening date yet for Central and South America.

 

ENTRY REQUIREMENTS PRIOR TO BOARDING:

  • Online ED card is mandatory.
  • ED card includes:
    • Self Health Declaration form.
    • Obligatory COVID insurance. Insurance would cover costs of quarantine/isolation accommodation and medical care when required. Cost is estimated at $15 per day.
    • Option to upload negative COVID19 PCR test result of test taken within 72 hours of travel OR payment for testing upon arrival on Aruba. (Testing prior to travel will be encouraged). Tests are required for 12 years of age and older.
  • Masks required during flight.

 

PORT OF ENTRY ARUBA AIRPORT:

  • 100% Thermal camera screening.
  • Symptom screening.
  • PCR rapid test mandatory for all that did not upload the negative test via ED card. Tests are required for 12 years of age and older.
  • Visitors (with no symptoms) await result of test for 24 hours in quarantine at their hotel.
  • Visitors with symptoms get a 1-hour test. If positive they will be sent to designated isolation property. If medical attention is required, they will be hospitalized

Local Residents are also required to take test prior to entry or at arrival.If the resident refuses to take the test, 14-day quarantine is required. Government does not encourage travel to affected countries.

 

ARUBA HEALTH & HAPPINESS CODE:

Next sectors to register for re-opening will be introduced soon: Tour Operators and Water Sports, Casinos, and Spas.

Jun05

Dear members,

COVID-19 is now part of our reality for the foreseeable future and even with potential cures, the question now is how do we best live with it. With Aruba’s huge dependency on Tourism, all business and social aspects on the island’s issues continue to be affected but, at the time of writing, we have no positive cases on the island. This medical stability has allowed us to slowly relax the internal Government-imposed sanctions to contain COVID-19 as we try to restart the local economies and expand locally as we continue to implement safety plans for wider opening prospects.

The reopening to international travel is critical for us to make a decision on the affected weeks which will depend on the total number of weeks in question. We thank you for your continued patience and especially the members who are willing to work with us – one member even offered a donation to our adopted baseball team – and we are happy to share some quotes.

ER emailed “Due to the travel ban UA cancelled my flight and so I will not be able to use my week this year. Use my maintenance fee to keep the Resort afloat. God willing I will be able to come to Paradise next year. Stay Safe.

Email from BW “With all that has taken place so far… we know that we will not be traveling to Aruba for our designated week in September. But thinking about the challenges that the Resort must be facing I am gifting you my week for 2020 to the benefit of the Resort. I know it’s not a lot… but as they say… ”Every little bit counts!” I hope that this (added with hopefully a lot of my fellow members doing the same) will help keep PBV in good financial shape …. We are saddened to know that we will not be visiting our “home away from home” at Paradise in Aruba in 2020… but we look forward to being able to visit in 2021!

We have read the PBV COVID-19 Updates on your website and completely understand the unprecedented issues this pandemic has placed on the Resort. No one could have ever anticipated or have had a plan in place to address such a catastrophic occurrence. We have a week banked from 2018 and, of course our regular time for this year. If it is helpful to PBV, we will gladly relinquish both weeks this year and look forward to returning to PBV in 2021. We so much enjoy visiting Aruba, with the PBV staff playing a major role in our enjoyment. We feel blessed to be members and look forward to many more good times there.” Email from another BW

The entire Paradise team sincerely thanks the above members for their kindness, understanding and willingness to assist and also to all other members who have called to convey similar sentiments. It would be remiss if we did not mention members who contacted us to say a special hello to the staff and to wish them well during this difficult period – and even offered some financial assistance if it became necessary. These expressions reflect the true Spirit of Paradise! We are very proud of you and once again humbly express our thanks.

There has been much speculation but no definitive date has been set for our borders to be reopened for the return of international travel. Meanwhile at the Resort, we continue our preventative maintenance and deep housekeeping projects and, as we get closer to receiving our guests again, our focus is to introduce specific protocols in each department which we will share with you when they are finalized. These protocols are in keeping with the WHO, International and local Hospitality standards and imposed by the Aruba Ministry of Health.

Some of these standards are:

Social distancing all around the property

More sanitization, cleaning procedures and protection procedures

More digital communication

This is new for all of us. We will be delighted to have you at the Resort once again but we ask that your play your part in maintaining the established protocols which will benefit us all.

We will take advantage of the lull in occupancy to complete the room renovations of the third floor of Phase 1 – and many members have already seen the model room. This project will be from August until September and mainly features new floor and patio tiles, new kitchen and living / dining room layout, new kitchen cabinets, new bathroom ceilings, new air quality units, new drapes, new metal balcony doors and improved lighting. We also plan to modernize the hallways.

CONSTANT REMINDERS

  • Please let us know if you will be using your week. This is always important but at the moment, this is even more so because of the renovations to Phase 1 and the need to relocate members whose rooms are bring refurbished. We solicit your cooperation and urge you to advise us as soon as you have made your decision.
  • New check in time is at 5 p.m. and check out time is at 10 a.m. This time is needed as we implement the new cleaning COVID-19 protocols, we are forced to extend the check-in time so that the rooms are properly serviced and sanitized.  We understand that you want to get settled as quickly as possible – and so do we – but I am also sure that you also want to enjoy a properly cleaned and sanitized room – and so do we.
  • Please update your email contact information with the Resort. This is becoming more and more important as we transition to more digital forms of communication.
  • We remind you of the special needs service offered by Essential Health Supplies, a Company which rents supplies like – crutches, toilet accessories, scooters, wheelchairs and much more – to visitors. They are located across from the Hospital which is close to the Resort, they are available on weekends and they offer complimentary delivery on any rentals. For further details, you can visit their website at essentialaruba.com, email them at info@essentialaruba.com or call them at (297) 587 0940 or (297) 563 0415. Listed on their website, for the convenience of our American members, they also have a US contact number at (786) 245 8093.
  • We also remind you of the Community outreach programmes we are currently involved in. The first one is the One Happy Community initiative where you can make a financial donation to help the kids in after school activities and the second one is Sharing is Caring where you can leave non-perishable food items and clothing which are donated to the needy in our Communities.  The Front Desk agents will be delighted to furnish you with further details and we thank you in advance for your contributions to these most worthy causes.

Stay safe, practice healthy habits and remember we are one day closer to the change of fortunes and we look forward to seeing you on your next visit at the Resort.

Jun05

The entire Leisure industry – traveling public and related organizations – is tentatively venturing into a whole new world which is governed by several protocols to ensure the safety of the destination and the people – the travelers, Resort staff and any other personal contact.

While “Happiness” continues to be the dominant theme of our island, in keeping with International and Industry standards, Aruba joins the rest of the world in establishing specific regulations for ALL establishments – including the accommodation sector – which adds “Health” to the broader spectrum of the holiday experience. Resorts that fully comply with these regulations will be awarded a seal of approval – aptly called the Health & Happiness Code. Paradise Beach Villas shares this commitment and below are the main changes in compliance with these directives. We ask you to play your part by following the policies that have been established for your own wellbeing and that of fellow members and staff.

  • Social distancing – maintaining at least a 6 ft. space between persons – is enforced island-wide.
  • You will notice the adjustment of operational procedures aimed at minimizing contact to prevent the possible spread of the virus.
  • More aggressive cleaning procedures in high touch areas throughout the Resort and changed cleaning practices in the suites. Hand sanitizers are available in the public areas and you are requested to make use of them and / or wash your hands properly and often.

FRONT DESK

  • Prior to arrival, we will contact you to let us know if you will be coming and if so, for pre-registration to reduce the length of time and interactions at check in.
  • Check-in time is now at 5 p.m. and check-out is at 10 a.m. to allow for Housekeeping to properly service and sanitize the units between occupants. It is also anticipated that as a result of the more protocols and checks, additional time will be needed at the airport prior to departure.
  • The preferred method of payment is by credit card instead of cash.

FOOD AND BEVERAGE

  • Tables will be more spread out and the menu has been revised. Take out, room service is available and dining around the pool is encouraged.
  • You will be required to sign in so we have a trace in case this becomes necessary in the future.
  • The preferred method of payment is by credit card or room charges instead of cash.

HOUSEKEEPING

Rooms will be service three (3) times weekly consisting of replacement of towels, soap and tissues plus garbage removal. Please call the Front Desk when you will be out of your unit and Housekeeping will schedule service during that time.

PUBLIC AREAS – where social distancing practices should continue.

  • Use of elevators are restricted to 2 persons sharing the same room at a time
  • Only persons occupying the same room only are allowed together under the palapas poolside and at the beach
  • Access to the Gym will be done by contacting the Front Desk and Security will be contacted to let you in. Two (2) persons are allowed at any one time for a time limit of ½ hour. Please wash your hands prior to and wipe down the machines before and after your workout.

Here is part of the latest Press Conference delivered by the Prime Minister and the Department of Health on June 1st 2020.

Prime Minister:

  • On Monday, June 8th, Kindergarten and Elementary schools are allowed to fully open;
  • Protocols are being finalized so all sectors can be in compliance;
  • Official date for the reopening of the border has not been made yet, and will be announced when appropriate. Government is making sure protocols are in place to ensure a responsible decision;
  • There is no guarantee that there will not be new positive cases. Therefore the Government needs to carefully determine next steps;
  • Community is urged to be disciplined with the physical distancing and hygiene measures, to lower risk for Aruba.

Department of Health:

  • All advice received, including from The Netherlands Health Dept, is that it is safe for kids to return to school;
  • The risk for imported cases is present once our border opens, both from visitors as well as residents that will travel. Entry protocols will apply to both;
  • Residents that choose to travel need to take responsibility for their safety;
  • Aruba is better prepared now to handle cases after border opens. There are measures that DVG (Department of Health) can recommend to the Government prior to requiring a second lockdown.

Continue to stay as healthy and as safe as you can in the circumstances and we will keep you posted as the situation unfolds.